Reservation & Cancellation Policies.
Reservations are required for all guests and are confirmed at the time of booking. However, a deposit is needed to have bookings guaranteed for the requested arrival date.
All unconfirmed bookings are subject to cancellation by 10:00 am on the day of arrival should they not be guaranteed by credit card or failing that a deposit via a local bank.
All Cancellations may attract a US$30.00 fee. Bookings must be canceled by email within 7 clear days of arrival in order to avoid cancellation fees which are the equivalent of one night's room charge plus any associated processing fees. A reduction in the previously reserved room nights is also treated as a cancellation and as such, will be subject to the above cancellation policy.
Rooms are allocated on a first come first serve basis, hence the individual who confirms their booking first will be allocated the requested lodging option. This is in an attempt to ensure that our inventory is correctly displayed at all times.
Condos at the Ridge makes the reservation process easier than most and at your convenience. We strive to use the latest technologies, offering ease of access and communication to all those we seek to serve. It is all a part of how we provide "a better way to vacation".
Check Rates & Book Below
We strive to cater to the varying needs of our guests by providing the option to include value added services throughout the reservation process.
You will have the ability to add the following to your booking during the reservation process:
Local Booking Policy
For locals and other CARICOM nationals who would like to stay with us, but do not have a credit card or debit card which will not allow for charges to be made online, kindly contact our reservations centre by dialing 1-876-437-7000.
Additionally, you may feel free to text or WhatsApp us at
1-876-437-7000 at anytime. A member of our cheerful and expert customer service team will be eager to assist you in confirming your booking today for payment at a future date.
For those persons on island, accommodations may be guaranteed via bank deposit from anywhere in Jamaica, or by visiting the resort in person.
Credit Card Policy
As an added layer of our commitment to safeguarding your information and financial data, we do not require your credit card details to facilitate transactions. We have instead provided the secure, verified services of PAYPAL to facilitate transactions and keeping your details private.
Condos at the Ridge has partnered with PayPal to offer you the very best in payment services. PayPal allows you to pay with confidence, knowing your payments are processed quickly and securely with state-of-the-art encryption technology.
Paypal offers state of the art payment solution utilised by large corporations such as Ebay, ToysRus, Zales, Walmart and Target in an effort to ensure that your online transaction are 100% safe. This too forms a part of our commitment of providing you with "a better way to vacation".